FAQ’s
Why should I Choose Ortadogu Medical Center?
Ortadogu Medical Center, which has developed rapidly since 2011 and became one of the leading institutions in Mersin within the field of private healthcare services, moves forward in the global platform .Comprised of 220 bed capacity, 50 specialist and 16 professor doctor crew, Ortadogu Medical Center has become the Mersin’s biggest and best private hospital.
Especially in the field of Cardiology and Cardiovascular Surgery, it has become the most preferred hospital in Mersin. Approximately 6,000 Coronary Bypass operations and 40,000 Angio operations were performed successfully between 2011 and 2018. With the Oncology Service opened in 2017, it has broken new ground among private hospitals within the borders of Mersin province. In this context, Radiation Oncology and Nuclear Medicine Units were established within the investment of Oncology.
We understand that planning a medical journey can get hectic. There are flights and accommodation to be arranged, medical assistance (if required) and appointments to be organized and visa paperwork requirements for certain citizens. Therefore it is our purpose to ease and assist you throughout every step of the journey as much as possible.
Our International Patients Team (IPT) is dedicated entirely to provide international patients with a comprehensive service covering every aspect from the initial inquiry through to their return back home. Furthermore, a multilingual team will be available to assist and interpret throughout your medical consultations.
International patient inquiries are responded to within a 24 to 48 hour time frame.
Medical Second Opinion
How do I get started?
You can directly contact us via whatsapp, email for guidance and assistance, or alternatively, submit your medical records via our Consultancy Forms online tool.
What does the International Patients Team (IPT) charge?
The International Patients Team (IPT) does not charge any fees. Medical Opinions and accommodation assistance are free-of-charge. Additionally, we provide complementary interpreter and transfer services during your stay in Mersin.
Who will be dealing with the details of my case during my stay?
Ortadogu Medical Center’s International Patients Team (IPT) will take care of all details relating to your visit as well as successful return back home and follow up requirements.
Will I need any travel documents?
The exact requirements depend on your country of citizenship, however in general entry to Turkey is fairly straightforward. The International Patients Team can inform and assist you with visa procedures.
What about treatment quality?
All OMC physicians are fully licensed by the Turkish Medical Council to practice their specialty in Turkey. In addition, many are Board Certified in their specialty in the US, Europe or Middle East Countries.
A summary of each of our physician’s qualifications is available on our website. If you would like to review the qualifications or specific experience of your physician in more detail when you arrive, we can arrange for you to do so.
Will there be language problems?
Majority of physicians speak fluent English and the International Patients Team will provide you with native speaking interpreters to escort and assist you during your treatment.
Can I know the doctors’ credentials?
We can provide you the doctor’s professional credentials on request.
Do I need to tell my doctor at home?
You are not required to tell your doctor at home. However, we strongly recommend that you discuss your thoughts of having a medical procedure abroad with your general practitioner. Furthermore, we can establish correspondence between your doctor and treating doctor at OMC for a comprehensive exchange of medical information.
If I’m taking family member(s), when can they travel?
Family members or companions can travel with you.
Where Do I stay?
The International Patients Team will recommend you suitable accommodation according to your budget and comfort request, as well as advise you on ideal locations. Reservations will be confirmed before your travels.
How do I get to the hospital?
The International Patients Team will arrange all your transfers (airport arrival/departure-hotel-hospital).
What is included in the cost of care?
A detailed overview of what is included is listed in every price quotation. Please feel free to contact us if you have any questions or concerns.
Can I have more than one medical procedure at the same time?
It is possible and cost-effective to have more than one procedure at the same time, however this must be evaluated on a case by case basis to determine a suitable treatment plan.
What is not included in the cost for treatment?
Any drugs prescribed to the patient after being discharged from the hospital. Any care or service related to any complications which may arise and are not defined in the patient’s initial treatment.
Any service or care relating to major complications arising during the patient’s operation, including but not limited to the patient’s need of transfer into an Internal or External Specialized Intensive Care Unit. Any resulting extended hospitalization (ICU or ward) during treatment.
Additional costs in such events will be invoiced to the patient in accordance with the OMC’s standard charges prevailing at the time.
Does OMC arrange for local tours or sightseeing trips in Turkey?
OMC’s International Patients Team can make arrangements for you and your family.